Cumberland Hotel Worcester ★★★

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Cumberland Hotel Worcester | Worcester | South Africa

2 Stockenstrom Street, 6850 Worcester, South Africa

Cumberland Hotel Worcester

You might be eligible for a Genius discount at Cumberland Hotel Worcester. To check if a Genius discount is available for your selected dates sign in.


Genius discounts at this property are subject to book dates, stay dates and other available deals.

Offering an outdoor pool and a restaurant, Hotel Cumberland is located in Worcester. Each room here will provide you with air conditioning. Private bathroom also comes with a hairdryer. Extras include a safety deposit box and bed linen.

At Cumberland you will find a fitness centre.Distance in property description is calculated using © OpenStreetMap

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Room choices in Cumberland Hotel Worcester

Services

Pets Pets are allowed on request. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Parking Street parking. Accessible parking
Bathroom Toilet paper. Towels. Bath or shower. Private bathroom. Toilet. Free toiletries
Bedroom Linen
Outdoors Outdoor furniture. BBQ facilities Additional charge. Garden
Activities Bicycle rental. Squash. Casino. Golf course (within 3 km) Additional charge
Media & Technology Satellite channels. TV
Food & Drink Wine/champagne Additional charge. Kid-friendly buffet. Kid meals Additional charge. Special diet menus (on request). Breakfast in the room. Bar. Restaurant. Tea/Coffee maker
Reception services Invoice provided. Concierge service. ATM/cash machine on site. 24-hour front desk
Cleaning services Daily housekeeping. Trouser press Additional charge. Ironing service Additional charge. Dry cleaning Additional charge. Laundry Additional charge
Business facilities Fax/photocopying Additional charge. Business centre. Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers. CCTV outside property. CCTV in common areas. Smoke alarms. Security alarm. Key card access. Key access. 24-hour security. Safety deposit box
General Shuttle service Additional charge. Shared lounge/TV area. Designated smoking area. Air conditioning. Non-smoking throughout. Heating. Packed lunches. Family rooms. Facilities for disabled guests. Airport shuttle Additional charge. Non-smoking rooms. Room service
Accessibility Toilet with grab rails. Wheelchair accessible
Outdoor swimming pool Open all year. All ages welcome. Sun loungers or beach chairs. Sun umbrellas
Wellness Fitness. Sun loungers or beach chairs. Hot tub/Jacuzzi. Fitness centre. Sauna
Languages spoken Afrikaans. English

Conditions

Check-in From 14:00 to 00:00
Check-out From 07:00 to 11:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.Children 13 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 2 yearsCot upon requestFreeCots and extra beds are not available at this property.
No age restriction There is no age requirement for check-in
Pets Pets are allowed on request. Charges may be applicable.
Groups When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel Cash is not accepted
To consider

Please note the hotel offers wireless internet throughout - the first 500MB per day is free, thereafter charges apply.

Dear Visitor, this region is currently experiencing drought conditions. Please be aware that certain properties are subject to comply with local water usage restrictions.

Protea Hotel by Marriott Worcester Cumberland

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Is WiFi available at Cumberland Hotel Worcester?

WiFi is available in all areas and is free of charge.

Is there free parking available at Cumberland Hotel Worcester?

Street parking. Accessible parking

What are the outdoor activities at Cumberland Hotel Worcester

Outdoor furniture. BBQ facilities Additional charge. Garden

What languages are spoken at Cumberland Hotel Worcester?

Afrikaans. English

What are the general services offered at Cumberland Hotel Worcester?

Shuttle service Additional charge. Shared lounge/TV area. Designated smoking area. Air conditioning. Non-smoking throughout. Heating. Packed lunches. Family rooms. Facilities for disabled guests. Airport shuttle Additional charge. Non-smoking rooms. Room service

Are pets allowed at Cumberland Hotel Worcester?

Pets are allowed on request. Charges may be applicable.

What credit cards are accepted at Cumberland Hotel Worcester?

Cash is not accepted

What is the check-in time at Cumberland Hotel Worcester?

From 14:00 to 00:00

What is the check-out time at Cumberland Hotel Worcester?

From 07:00 to 11:00

100% real reviews of Cumberland Hotel Worcester

Check the opinions of our clients

6,0
Purpose of trip: Leisure trip
What was the highlight of Cumberland Hotel Worcester
Pleasant
The room was spacious. Secure parking. Friendly staff. Food was delicious at the restaurant.
I am deeply disappointed with my experience at this hotel. I initially booked two rooms via Booking.com, as it gave me the option for a family of two adults and two children. Immediately after booking, I called the hotel directly to request that the rooms be adjacent. I was told that while the rooms were close, there would be one room separating them. Given that this was not ideal for my family, I asked if we could instead be moved to a family room to keep both of my children with us in one space. The receptionist informed me that she would need to consult with her manager. Shortly thereafter, I received a call from the duty manager who assured me that my request would be accommodated and that I didn’t need to worry — everything was sorted. To my surprise, I then received a conflicting message from another duty manager via the Booking.com portal, confirming that our two rooms will be next to each other. I chose to disregard this message, trusting the verbal confirmation I received over the phone that our booking had been changed to a family room as requested. However, upon arrival at the hotel, I was shocked to find that absolutely nothing had been done. We were still booked into the two original, separated rooms. The hotel was fully booked and unable to accommodate the family room arrangement they had clearly promised and confirmed. This level of miscommunication and failure to deliver on a confirmed arrangement is unacceptable. I planned carefully and communicated clearly in advance, yet was let down at the very last moment — with children in tow and no practical solution offered. I expected far better, both in service and accountability. This experience has left me completely disillusioned with both the hotel’s management and their commitment to guest satisfaction.
8,0
Purpose of trip: Leisure trip
What was the highlight of Cumberland Hotel Worcester
Will come back in the future.
Efficiently served. Great omelettes. Good coffee
Would appreciate a bit more fruit.
6,0
Purpose of trip: Leisure trip
What was the highlight of Cumberland Hotel Worcester
Pleasant
Staff were very friendly and helpful. The breakfast was good.
The hotel shows it age. The carpets are dirty. The pillows were very flat. Overall the upkeep of the building is not good.
5,0
Purpose of trip: Leisure trip
What was the highlight of Cumberland Hotel Worcester
Fair
Cockroaches in the room and dirty carpets

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